Mr.Play Casino Review
Claim $200 sign up bonus + 100 free spins at Mr.Play Casino
Mr.Play Casino No Deposit Bonus
Currently does not offer a No Deposit Bonus
Other Bonuses at Mr.Play Casino
100% up to $200 + 100 free spins Match Bonus
- To qualify for this bonus, players only have to register a new player account
- This bonus is spread over a player's first 3 deposits:
- 100% up to $200 on the first deposit, with 20 free spins
- 40 free spins on the second deposit
- 40 free spins on the third deposit
- A minimum amount of $10 must be deposited.
- The bonus is directly credited to your casino account
- Wagering requirements: 35x bonus
Lucrative Promotions at Mr.Play Casino
The team behind Mr.Play Casino is great at designing lucrative promotions, some of which are regular features of the online casino and some of which are seasonal.
The most lucrative are the seasonal promotions, which need to be taken advantage of before they vanish from the online casino's promotions page. For example, the online casino is currently giving players the opportunity to win an iPhone X. And this August, players have the opportunity to win up to €1000 in prizes by just spinning the reels of featured slots.
Here is an overview of some of the regular promotions at Mr.Play Casino:
- Reload Bonus - Players can claim a match bonus of 50% up to €200 on the first two deposits of the day.
- Double Bonus Points - Players can earn double the usual bonus points if they play the featured slot of the day.
Bonus Points and Exclusive Club at Mr.Play Casino
Whenever you play for real money at Mr.Play Casino, you will get bonus points, which can later be redeemed for cash and non-cash prizes. The bonus points you earn also determine your level in the online casino's Exclusive Club, a rewards program designed to reward players with bonus cash, free spins, entries to exclusive tournaments, personal VIP account managers, and many other benefits for their loyalty.
The Exclusive Club has the following levels:
- New Member
- Bronze VIP
- Silver VIP
- Gold VIP
- Platinum VIP
- Premium VIP
- Prestige VIP
Depending on the level achieved, players will be awarded free spins on Sundays. If you achieve the highest Prestige VIP level, you will receive 50 free spins. Prestige players are also pampered with benefits such as monthly cashback offers, personal account managers, personalized offers, higher cashout and deposit limits, entries to VIP live tournaments, birthday bonuses, express withdrawals, and higher rates of bonus point redemption.
Mr.Play Casino Overview
Mr.Play is an online casino belonging to a Malta-based company called Marketplay Limited. The online casino operates on a browser-based software platform developed by Aspire Global International Limited, a company based in Malta. The parent company has been granted a license to offer online casino gaming services in Malta. The UK operator of the online casino is AG Communications Limited, a company licensed by the UK Gambling Commission. The casino catalog includes games from iSoftBet, which are licensed by the Alderney Gambling Control Commission (AGCC). The games at Mr.Play have been thoroughly tested for fairness and randomness by iTech Labs.
The focus is on customer safety and security at Mr.Play Casino, which uses the latest 128-bit Secure Socket Layer (SSL) digital encryption technology to protect player data when it is being transferred online to secure and firewall-protected servers. All transactions via credit/debit cards are processed by the Malta-based Aspire Global Limited (for international players) and AG Communications Limited (for UK players). Players, therefore, simply don't have to worry about security issues at the online casino.
Since Mr.Play cares for its customers, it encourages them to gamble in a responsible manner. The focus is on minor protection and prevention of problem gambling. The online casino does not accept any player below the age of 18. Its responsible gambling policy contains a number of tips for parents and caregivers. Players are advised to use Internet filtering software such as Betfilter, Gamlock, and Net Nanny to prevent children from gaining access to online casinos.
If you have problems gambling at Mr.Play Casino, you can use gambling management tools such as cool-off periods, self-exclusion, setting deposit limits, and reality checks. If you need assistance, you can get in touch with Helping Hand/IGC, Gamblers Anonymous, Gambling Therapy Helpline, and BeGambleAware (UK). The online casino has partnered with the above-mentioned organizations for the benefit of online gamblers.
If you are unable to control your casino spending, we suggest that you opt out of receiving promotional emails, marketing material, and bonus information from Mr.Play Casino. You can do so by clicking on the Unsubscribe link at the bottom of the online casino's emails to you. You can also take the extreme step of closing your Mr.Play gaming account.
Mr.Play hates to lose players and is willing to help you in resolving any problem you might have. You just have to contact a customer support agent through live chat to get your issue resolved. Otherwise, you can just request customer support to close your account.
Software and Games at Mr.Play Casino
Mr.Play Casino operates under a browser-based software platform developed by Aspire Global Limited. Since it allows the easy integration of third-party games, the online casino has partnered with a number of game vendors to give players a wide range of online casino games.
Here is a list of vendors the online casino has partnered with:
- Blueprint Gaming
- Elk Studios
- Inspired Gaming
- Evolution Gaming
- NextGen Gaming
- Realistic Games
- Pragmatic Play
- SG Digital Stars Group
You will find the games displayed on the casino homepage along with a search bar that can be used to find individual games. The games are arranged in categories such as video slots, casino games, classic games, and scratchcards. Some of the featured games in the catalog include Fruity Friends, Reel Bandits, Egyptian Magic, Thunderstruck II, Avalon, Dragonz, and Sails of Gold. Recently, the online casino has introduced new games such as Rainbrew, Great Rhino, Madame Destiny, Fortunium, Santa, Temperance, Panda Fortune, The Sand Princess, and others.
Here is a brief overview of the game categories at the online casino:
- Video Slots - Choose from over 170 video slots such as Enchanted Meadow, Fire Joker, Big Win Cat, Ariana, Atlantis, Conga Beat, and others.
- Classic - Play 72 classic slots such as Forest Mania, Vegas Nights, Gold Rush, Tree of Fortune, Booster, and Monte Carlo.
- Casino Games - This category includes variants of classic casino games such as Blackjack, Roulette, and Baccarat along with live games such as Live Baccarat Squeeze, Live French Roulette, and Live Blackjack VIP. There are 20 games to choose from.
- Scratch Cards - The category includes 67 scratchcard games such as Slot 777, Power Cash, Monte Carlo Dice, and Wild Win Doubler.
You can play the games at Mr.Play Casino for fun or real money. However, we suggest that you play for real money to get the most of your online casino gaming experience. In the first place, you won't win any prizes if you play for fun. Second, you can play only 250 games for free before you make a first deposit. If you make a minimum first deposit of $10, the online casino will add 250 more games to your fun play account. You can then go back to playing for free again.
Mr.Play Mobile Casino
Mr.Play Casino supports real money and fun play on a variety of mobile devices, including iOS and Android smartphones and tablets. Since the software platform is browser-based, players don't have to download and install any native apps or software programs.
They just have to visit the online casino on their mobile device browser, log in to their existing gaming accounts, visit the game lobby, and choose the game they would like to play. If they have a fast and reliable Internet connection, the game will load instantly on players' browser and deliver a great gaming experience.
The mobile casino is just as good as the online casino. Players can not only play for fun or real money, but also claim the bonus offers, participate in promotions, make deposits and withdrawals, and earn rewards for loyalty. Moreover, players can use their existing gaming accounts. They don't have to create a separate account just to play on the move.
Banking at Mr.Play Casino
Making deposits in your Mr. Play online casino account is as simple as visiting the online casino lobby and clicking on the Cashier button. Then click on the Deposit option, select a payment option, and input the required information. The online casino supports real money play in currencies such as GBP, EUR, SEK, NOK, Yen, USD, and CAD.
Players can choose from the following instant deposit methods:
- Sofort Banking
- Bank Transfer
- Skrill 1-Tap
- Bancontact Mister Cash
- Wire Transfer
- Fast Bank Transfer
- Fast Bank Transfer
You can withdraw your winnings any time you please. The online casino takes 48 hours from the time you made the payout request to process your payout. During these 48 hours, you can cancel your request and reverse the funds back to your account. You don't have to submit documentation every time you request cashout. However, you need to do so when you request payout for the first time. You can send copies of required documents through email, post, and fax.
Here is a list of withdrawal methods with their respective withdrawal times in business days.
- Credit Cards (Visa & MasterCard) - 6 - 8
- Bank Transfer - 6 - 8
- Skrill, Neteller, Skrill 1-Tap, Trustly, and ecoPayz - 3
- Wire Transfer - 6 - 8
- Instadebit - 5
- Entropay - 6 - 8
Customer Support at Mr. Play Casino
Mr.Play Casino offers excellent customer support, which includes a comprehensive Frequently Asked Questions (FAQ) section. The top five FAQs are displayed right on top of the page along with a search bar, which players can use to find the required information.
If you cannot find the information you are looking for and need to talk to a customer support agent, you can rest assured that you can do so instantly as the online casino believes in the policy of "Customers are Really Everything" (CARE). Live chat services are available between the hours of 8:00 a.m. and 1:00 a.m. CET for seven days per week.
To launch the live chat window and instantly connect with a customer support agent, players just have to click on the live chat icon on the Contact Us page.
At the time of writing, the online casino does not offer any telephonic or email support, but we hope that this will change soon.