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Pocketwin Casino Review
Pocketwin Casino No Deposit Bonus
Create a new account and claim a no deposit bonus of £10
- All new players are eligible to receive the bonus after signing up
- There is no qualifying deposit for this bonus
- The bonus is directly credited to your casino account
- Playthrough requirements: 40x bonus
- Significant Terms:
New players only. Up to £10 free bonus credit and an up to 200% first deposit match both available to win via separate Feature Games. Deposit match available after first deposit. Max bonus £100 paid as bonus credit. Bonus credit has 40x wagering requirement. Deposits have a 1x wagering requirement. Up to £10 bonus credit expires 14 days after registration, deposit bonus feature game expires 30 days after registration. Max withdrawal without depositing is £50. You can withdraw any unspent deposit, in addition to the funds in your cashable credit account. T&Cs apply, BeGambleAware.org
Other Bonuses at Pocketwin Casino
200% up to £100 Match Bonus
- 18+ Only. T&Cs Apply. BeGambleAware.org
- To qualify for this bonus, players only have to register a new player account
- This bonus applies to a player's first deposit
- A minimum amount of £3 must be deposited.
- The bonus is directly credited to your casino account
- Wagering requirements: 40x bonus + deposit
- Significant Terms: Deposits have a 1x wagering requirement. Up to £10 bonus credit expires 14 days after registration, deposit bonus feature game expires 30 days after registration. Max withdrawal without depositing is £50. You can withdraw any unspent deposit, in addition to the funds in your cashable credit account. T&Cs apply, BeGambleAware.org
Promotions and Bonuses at Pocketwin Casino
The promotions page at Pocketwin Casino displays some attractive bonuses and offers, as follows:
- Refer-a-friend Bonus - The online casino rewards players who refer depositing friends to the online casino. Players will not only get a free cash bonus of £5, which can be used on any game of players' choice, but also 50% on the friend's deposit amount.
- Social Media Offers - By liking Pocketwin Casino's Facebook page, players stand the chance of winning bonus credit as well as loyalty points. They can participate in contests, quizzes, and many other promotions to win attractive prizes. They can also make friends with fellow players and interact with the casino staff.
- 10% Bonus - The online casino offers an unlimited 10% reload bonus whenever players load their gaming accounts. For example, players will receive a bonus of £10 whenever they deposit £100 in their accounts. The online casino automatically credits the bonus to players' accounts as soon as they reload their accounts.
Pocketwin Loyalty Store
Unfortunately, the online casino doesn't award loyalty points for playing online casino games and slots games for real money. To earn loyalty points, players have to play the bingo games. They can then redeem their points for bonus credits and non-cash prizes at the online casino's Loyalty Store.
Here are a few examples of the gifts you can claim for your loyalty points:
- 10,000 points for a Bungee Jump experience
- 1000 points for P10 bonus cash
- 2,500 points for a gift hamper worth £25
- 5000 points for an indoor skydive experience
- 7,500 points for a spa relaxation day
Terms and conditions do apply, and here are some of them:
- The loyalty scheme at Pocketwin Bingo is operated by Intouch Games Limited, which trades as Pocketwin.
- Only UK players can receive non-cash prizes.
- International players will receive the bonus money equivalent of their non-cash prize.
Pocketwin Casino Overview
PocketWin is a mobile casino belonging to Intouch Games Limited, which started off in 2001 as a manufacturer of jukeboxes and slot machine games. Later in 2006, it developed a mobile casino called mFortune, which became so successful that it went on to develop and launch PocketWin Casino and its sister site Mr. Spin Casino. Today, the parent company has more than 200 employees in its service and offers a small, but impressive portfolio of 60+ games to 30,000+ players from different parts of the world. Intouch Games Limited has its offices at Fountain House, Great Cornbow, Halesowen, West Midlands, B63 3BL.
Pocketwin is GamCare certified. GamCare is the national center for practical assistance, advice, and information regarding social gambling. The organization certifies online and mobile casinos that successfully implement its player protection code. GamCare has observed that Pocketwin Casino maintains the best industry standards when it comes to social responsibility and player protection.
The online casino has thoroughly understood how important it is for online casinos to help their players gamble in a responsible manner. Accordingly, Pocketwin has implemented the following:
- Effective age verification procedures
- Self-exclusion for players who feel that they have become problem gamblers
- Creating awareness of social responsibility and problem gambling among its customer care representatives
- Providing important information about responsible gambling
- Introduction of effective gambling management tools
Whenever the parent company develops new products and technologies, it does so after first consulting with GamCare. It also supports GamCare's efforts in deals with the social impacts of problem gambling. Further, the gaming environment at PocketWin Casino is transparent as players can view their gaming and transaction history any time they please.
The online casino is associated with GamStop, a free online service that helps gamblers to self-exclude from several online gambling sites licensed by the UK Gambling Commission. It also advises parents and caregivers to use Internet filtering software to prevent minors from gaining access to online casino sites. It specifically recommends Cyber Sitter and Net Nanny.
The online casino accepts only players who are above 18 and makes it a point to verify the information players provide while registering an account.
Software and Games at Pocketwin Casino
PocketWin Casino is powered by Intouch Games Limited, a company that provides gaming software solutions to some of the leading mobile casinos in the world. The games work well on iOS as well as Android smartphones and tablets, along with desktop computers. So you can access PocketWin Casino on almost any device of your choice. InTouch designs, develops, and promotes its games in-house from its offices at Bucharest and Halesowen.
Intouch Games Limited's first brand was mFortune Casino, which went live in 2007. When it was launched, it had only four games—Blackjack, Fruit Machine, Hi-Lo Poker, and Roulette. Today, mFortune has 30+ games and Intouch plans to introduce a brand new game into its portfolio every month.
Intouch Games Limited launched PocketWin Casino in 2010 with a portfolio of 20+ games. This casino too had four casino games to start with, but the game provider plans to introduce a new game into its library every month. The latest brand of Intouch Games Limited is Mr. Spin, which went live in 2016. Initially, Mr. Spin Casino had only five games, but now it has more than 10.
The game library of PocketWin Casino is displayed on its homepage, and the games are arranged in categories such as All Games, Most Played, Slots, and Casino. Some of the most played games at the online casino are Spinburst, Pocket Fruits, Super Big Slots, Lucky Forest Casino, and Cheese Chase.
The portfolio includes 32 slots such as Murderous Money, Super Big, Jackpot Agent, Silver Shamrock Slots, Temple 10,000, Spin Your Cards Right, Saving Jane, Steve the Sheep, and Wintastic Beasts. Recently, new slots such as Big Winner Slots, Lucky Forest Casino, Diamond Geyser, and SpinBurst have found their way into the library. At the time of writing, the library includes only two casino games, blackjack and roulette.
Pocketwin Mobile Casino
Pocketwin has been designed with mobile players in mind, although it can be accessed on desktop computers as well. Players can download all the games at Pocketwin Casino for mobile play. The apps are available free of charge at the Apple Store and Google Play Store.
Some of the hottest mobile games are Knights of the Round Table, Master of Fortune, Lucky Forest Casino, and Murderous Money. To download the game apps, players can either visit the Apple Store or Google Play Store or simple click on the option "SEND TO MOBILE" while playing on their desktop computers. Once installed, shortcuts to the slot apps will be displayed on the home screen of the mobile device.
Although Pocketwin Casino can be accessed on desktops and laptops, the games can be played only on mobile device. Moreover, there is no browser-based play. If players want to play a slot, they have to download and install it on their mobile device.
Banking at Pocketwin Casino
Players can use the Banking option in the online casino's main menu to load funds in their account. Alternatively, they can visit their account page and then click on the Banking option to make a deposit.
The online casino offers four deposit methods—credit/debit cards, PayPal, phone bill, PaySafeCard. Since PocketWin has been designed for mobile play and is mostly preferred by mobile players, the most widely preferred payment method is "deposit through phone bill." Depositing through phone bill is not as complicated as it may sound. In fact, it just involves the following steps:
- Visit your account page and click on the Deposit option.
- Select "Pay by Phone" as your preferred banking method.
- Select the amount you would like to deposit.
- Pocketwin Casino will now send you an email confirming that your deposit has been approved.
- The funds are instantly credited to your account and you can start playing without any more delays.
- The funds credited to your gaming account will be charged to your phone bill.
The advantages of paying through phone bill are many. First, it is easy and hassle free. Second, the method has very strict deposit limits, ensuring that players will never overspend. Third, players can make easy deposits on the move. Fourth, it is a safe, secure, and reliable banking method.
You can easily withdraw your winnings from your Pocketwin account. The online casino allows players to withdraw through direct bank transfer, card, or PayPal. To make a withdrawal, players have to click on the banking option in the online casino's main menu. Or they can visit their account page and click on the banking option available there.
Pocketwin Casino's finance department takes up to four working days to review payout requests and approve/deny them. The withdrawal amount will be paid out only after the payout request is verified and approved.
The online casino may, at any time, request players to submit scanned copies of documents that prove their identity. This is done for purposes of security and to ensure that players' winnings reach the right hands.
Customer Support at Pocketwin Casino
Pocketwin Casino has a call center that is based in the UK, and customer support is available 24 hours per day and 365 days per year. If you click on the Support button at the bottom of the casino website, you will be directed to a page which bears links to the Frequently Asked Questions (FAQ) section and the customer service details.
If you cannot find the answers to your questions in the FAQ, you can use the following methods to get in touch with the customer support service.
- Telephone - Call the number +44(0)-1384-888100 to get an immediate response.
- Call Back Support - Send a text message with the word "SUPPORT" to 88600 and get an instant call back from the online casino.
- Email - Send an email to email@example.com and get a response within 24 hours. If you want speedier customer support, remember to include your mobile number.